Chef Membership and Service Agreement

Draft — requires review by a lawyer. This text is not legal advice; have it reviewed by a lawyer before publishing.

1. Parties

This Chef Membership and Service Agreement (the “Agreement”) is concluded between [COMPANY_TITLE], MERSIS No. [COMPANY_MERSIS], tax office [COMPANY_TAX_OFFICE], tax no. [COMPANY_TAX_NO], located at [COMPANY_ADDRESS] (the “Platform”), and the natural or legal person who registers as a chef at https://sef.verifull.cloud (the “Chef”), upon the Chef’s electronic approval of this Agreement.

Contact: [COMPANY_EMAIL] · [COMPANY_PHONE] · KEP: [COMPANY_KEP]

2. Subject and the Platform’s role

2.1. This Agreement sets out the terms under which the Chef creates a profile on the Platform, receives inquiries from clients and, upon accepting an inquiry, has their contact details unlocked for the client.

2.2. The Platform is an intermediary service provider under Law No. 6563. The Chef is not an employee, agent or subcontractor of the Platform and works independently. No employment, mandate, agency or partnership relationship is created between the parties.

2.3. The service contract for an event is concluded directly between the Chef and the client. The Chef sets and is responsible for the menu, price, payment and cancellation terms.

3. Membership, document verification and administrator approval

3.1. The Chef uploads an identity document, a food hygiene certificate and a tax certificate (or a document evidencing tax registration), and any other documents the Platform may request.

3.2. Documents are reviewed by Platform administrators. A profile is not published and cannot receive inquiries until administrator approval is granted. The Platform reserves the right to reject an application without giving reasons.

3.3. The Chef must track document expiry dates and renew expired documents. If an invalid document is detected, the profile may be unpublished.

4. Fees and commission

4.1. The unlock fee is charged to the client. The Chef pays the Platform nothing to accept inquiries or to have contact details unlocked.

4.2. Chef Pro membership: The Chef may optionally purchase a paid Chef Pro membership, which offers benefits such as search prominence, a verified badge, advanced statistics and an extended portfolio gallery. Current price and scope are shown on the purchase page. Pro membership affects search ranking but does not affect client reviews.

4.3. In-platform booking (Phase 2): The Platform may in future offer a booking model in which the client pays the event price through the Platform. In this model the Platform charges a commission of 10–15% of the event price and transfers the remainder to the Chef after the service. When this model takes effect, the exact rates and payout terms will be added to this Agreement and the Chef’s re-consent will be obtained.

4.4. Changes to the Platform’s fees and commission rates are notified to the Chef at least 30 days in advance.

5. Response and communication obligations

5.1. The Chef must accept or decline inquiries within 48 hours. Inquiries not answered within this period are automatically cancelled, the client’s pre-authorization is voided and the Chef’s response rate decreases. Response rate affects search ranking.

5.2. The Chef keeps the availability calendar up to date with unavailable dates.

5.3. After accepting an inquiry, the Chef must reply to or contact the client within 72 hours. Otherwise the client receives a full refund and the Chef receives a warning.

5.4. Upon 3 warnings, the Chef’s account is suspended.

6. Accuracy of contact details

6.1. The Chef warrants that the name, phone, email and Instagram details provided to the Platform are accurate, up to date and belong to the Chef.

6.2. If the contact details are incorrect, the client receives a full refund and the Chef’s profile returns to verification; the profile cannot receive inquiries until verification is completed.

6.3. The Chef agrees not to share contact details in messages or profile content before unlock and not to redirect clients off-platform to circumvent the fee. Such content is automatically masked; repeated attempts are grounds for warnings and suspension.

7. Content responsibility

7.1. The Chef warrants that photos, menus, descriptions and other content published on the profile are the Chef’s own or that the Chef holds the right to use them, and that they do not infringe third-party copyright, trademark, personality or other rights.

7.2. The Chef grants the Platform a non-exclusive, royalty-free licence, valid for the term of membership, to display, resize and translate the content on the Platform and in Platform promotion.

7.3. The Chef is responsible for third-party infringement claims; the Platform may remove the content concerned and claim its damages from the Chef.

7.4. The Chef agrees not to attempt to manipulate client reviews.

8. Professional, hygiene and tax obligations

8.1. Compliance with food hygiene and food safety legislation and obtaining the necessary permits and documents are entirely the Chef’s responsibility.

8.2. The Chef is solely responsible for tax returns, invoicing and social security obligations relating to their income. The Platform does not withhold tax on the Chef’s behalf.

8.3. The Chef is liable for any damage occurring during an event (food poisoning, allergic reactions, property damage, etc.). The Chef is advised to obtain professional liability insurance.

9. Personal data

9.1. The paid sharing of the Chef’s contact details is governed by a separate Explicit Consent Statement.

9.2. The Chef uses client data obtained after an unlock only for the relevant event and is responsible for their own obligations under KVKK regarding that data.

10. Suspension and termination

10.1. The Platform may suspend the Chef’s account or terminate this Agreement in case of 3 warnings, off-platform circumvention, false or misleading information, invalid documents, serious client complaints or material breach. In case of serious breach, suspension may be immediate and without notice.

10.2. The Chef is notified of a suspension decision with reasons and may object to [COMPANY_EMAIL] within 15 days.

10.3. The Chef may terminate this Agreement at any time by deleting the account. Termination does not release obligations relating to already accepted inquiries. Refunds of Pro membership fees are assessed partially depending on the reason for termination. [lawyer to assess]

11. Limitation of liability

Except in cases of intent and gross negligence, the Platform’s liability towards the Chef is limited to the total Pro membership fees paid by the Chef to the Platform in the last 12 months. The Platform does not guarantee any number of inquiries or income.

12. Amendments

The Platform may amend this Agreement. For material changes, the updated text is published with a version number and the Chef’s re-consent is requested; until consent is given, the profile cannot receive new inquiries.

13. Governing law and jurisdiction

This Agreement is governed by Turkish law. The courts and enforcement offices where [COMPANY_ADDRESS] is located have jurisdiction over disputes. In case of conflict between the Turkish and English texts, the Turkish text prevails.

14. Entry into force

The Chef confirms having read, understood and electronically approved all provisions of this Agreement. The Agreement enters into force upon approval.